Contact us

PRIMA PET PREMIUM OY

Kolismaankatu 5
FI-33300 Tampere, Finland

CUSTOMER SERVICE

+358 (03) 357 8950
info(at)primapetpremium.fi

Contact

Quality guarantee

Faulty product

Contact form

Do you have questions about PrimaDog products? You can easily send us feedback or questions using the form below. All feedback is read in our customer service and we aim to process it as quickly as possible.

If a PrimaDog product you purchased was faulty, please complete the reclamation section in the form, together with the required information.

There is also a dedicated form for our satisfaction guarantee.

Name

Street address

Zip code

City

Email *

Feedback subject *

Feedback *

I wish to be contacted

Once you submit this form our customer service representative may contact you by phone or email. By submitting this form you accept our Privacy Policy

CAPTCHA

This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

Satisfaction guarantee

All PrimaDog products have 100% satisfaction guarantee. Please carefully complete the attached satisfaction guarantee form, and we will contact you as soon as possible.

Name *

Street address *

Zip code *

City *

Telephone number

Email *

IBAN account number

Product *

Place of purchase

Batch number / Best before date

Reason for the return *

Receipt

One file only.
100 MB limit.
Allowed types: gif, jpg, png, bmp, eps, tif, pict, psd, txt, rtf, html, odf, pdf, doc, docx, ppt, pptx, xls, xlsx, xml, avi, mov, mp3, ogg, wav, bz2, dmg, gz, jar, rar, sit, svg, tar, zip.

Once you submit this form our customer service representative may contact you by phone or email. By submitting this form you accept our Privacy Policy

CAPTCHA

This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

Faulty product

If a PrimaDog product you have purchased does not meet your quality expectations, we would like to hear what was wrong! Please carefully complete the attached reclamation form, and we will contact you as soon as possible.

Name *

Street address *

Zip code *

City *

Telephone number *

Email *

IBAN account number

Product *

Place of purchase

Reason for reclamation / Number of faulty products

Batch number / Best before date

Description of fault *

Receipt

Once you submit this form our customer service representative may contact you by phone or email. By submitting this form you accept our Privacy Policy

CAPTCHA

This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.